Patient / Customer Feedback
The Kilmore & District Hospital is committed to the provision of high quality services and actively seeks both positive and negative feedback from patients, residents, clients and other customers.
The Kilmore & District Hospital regards all comments and complaints received as an opportunity for improvement. All complaints are received and managed with dignity, in a spirit of helpful co-operation with complainants to ensure that:
- Complainants receive fair hearings.
- Complainants are properly considered.
- Remedial action is taken promptly.
In the first instance feedback and comments can be directed to: the Unit Manager or the Director of Nursing.
If you are unhappy with the feedback received, you may choose to write to:
Chief Executive Officer
Kilmore & District Hospital l PO Box 185 l Kilmore l Vic l 3764